Shipping & Payment

Shipping to Germany

Within Germany, shipping is free if the order value is above € 29. If the order value is under € 29 the shipping cost is € 3,90. All goods are dispatched with DHL.

We usually ship orders within 1 to 3 working days after receiving your order and approving the payment. 
 

Shipping to EU countries

The shipping cost to EU countries, except Germany, are € 8,90.
Generally dispatch takes place within 1 to 3 business days after receipt of your order and approval of the payment.

We ship to the following countries: France, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal, Ireland, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania , Slovakia, Slovenia, Croatia and Sweden.

Unavailability of ordered goods

When you order goods that are not available, we reserve the right not to deliver them. In such case, we will inform you immediately and refund any money that we have already received.

 

Payment

The following payment methods are available in our online shop:

Credit card
When you place an order, you provide your credit card details. The payment transaction will be completed automatically and your credit card will be charged after the legal cardholder is verified as the legitimate cardholder.

PayPal
When placing an order you will be redirected to the PayPal website. In order to pay, you must register with PayPal first (if you don't already have a registered account with them). You will be asked to verify your email and confirm the payment instructions. After placing the order in our online shop, we ask PayPal to initiate the transaction. The payment will be processed through PayPal immediately. You will receive further information during the process.

Invoice by Klarna
Upon placing the order, you will be redirected to the website of the online provider Klarna. Your order will be invoiced by Klarna by email, and payment must be made directly to Klarna. Payment is due within 14 days of dispatch of the goods.

Immediately by Klarna
You will be redirected to the website of the online provider Sofort GmbH after placing your order. To pay the invoice through Sofort, you must have a bank account that has been activated for online banking, verify your identity and confirm the payment instructions. You will receive further information during the payment process. The transaction will be carried out immediately by Sofort and debited from your account.

eps-Transfer
After placing your order, you will be redirected to the website with a central bank selection list. Once you have selected the bank, you will be connected with the corresponding online banking. After successful approval (using TAN or a digital signature), the amount due will be debited from your account. You will receive further information during the payment process.

Google Pay
To pay via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, verify yourself with your access data and confirm the payment for your order. The payment transaction is carried out immediately after the order has been placed. You will receive further information during the payment process.

Apple Pay
Using Apple Pay requires you to use the Safari web browser, being registered with the Apple service provider, enabling the Apple Pay function, verifying your identity with your access data, and confirming your order. The payment is carried out immediately after the order has been placed. You will receive further information during the payment process.

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German