Shipping & Payment

Shipping Germany

Within Germany, shipping is free if the order value is above € 29. If the order value is under € 29 the shipping cost is € 3,90. All goods are dispatched with DHL.

Your order will usually be shipped within 1 to 3 working days after receipt of your order and approval of your payment. 
 

Shipping to EU countries

The shipping costs to EU countries, except Germany, are € 8,90.
Usually the dispatch takes place within 1 to 3 working days after receipt of your order and approval of the payment.

We ship to the following countries: France, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal, Ireland, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania , Slovakia, Slovenia, Croatia and Sweden.

Unavailability of ordered goods

In the event that the goods ordered are not available, we reserve the right to not to deliver. In this case, we will inform you immediately and refund any payments already received.

 

Payment

The following payment methods are generally available in our shop:

Credit card
When you place the order, you provide your credit card details. After the legitimation as the legal cardholder, the payment transaction will be carried out automatically and your card will be charged.

PayPal
When placing an order you will be redirected to the PayPal website. In order to pay, you must register with PayPal first (if you haven't already), verify your email and confirm the payment instructions. After placing the order in our online shop, we ask PayPal to initiate the transaction. The payment will be carried out by PayPal automatically immediately afterwards. You will receive further information during the process.

Invoice by Klarna
During the ordering process you will be redirected to the website of the online provider Klarna. After placing your order, you will receive the invoice from Klarna by email and payment must be made directly to Klarna. The payment period is 14 days from dispatch of the goods.

Immediately by Klarna
After placing the order, you will be redirected to a third party website, the online provider Sofort GmbH. To pay the invoice through Sofort, you must have a bank account that has been activated for online banking, verify your identity and confirm the payment instructions to us. You will receive further information during the process. The transaction will be carried out immediately after by Sofort and debited from your account.

eps-Transfer
After placing your order, you will be redirected to this website with a central bank selection list. After selecting the bank, you will be connected with to corresponding online banking. After successful approval (using TAN or a digital signature), the amount due will be debited from your account. You will receive further information during the process.

Google Pay
To pay via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, verify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You will receive further information during the process.

Apple Pay
To pay via Apple Pay, you must use the "Safari" browser, be registered with the service provider Apple, have activated the Apple Pay function, verify yourself with your access data and confirm your order. The payment is carried out immediately after the order has been placed. You will receive further information during the process.

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German